L26057- T- YH Customer Journey and Conversion Rate Optimisation Services

Timeline to the deadline

There are about 11 days left. A realistic plan is: days 1–2 read the full pack and decide bid or no-bid; the first week draft answers; the second week collect evidence and price; the last two days check every mandatory document and submit at least 24 hours early.

What the value tells you

The buyer has not published a value. Before committing time, look in the tender documents for a budget, a price ceiling or the pricing schedule; if none exists, ask a clarification question, because a bid priced far above what the buyer expected is rarely successful.

How this procedure works

This is an open procedure: any supplier can submit a full bid in a single stage, so the competition may be wide and the written answers carry most of the weight.

The notice is classified under the category codes 48445000, 48481000, 79342311, 79342320, 79413000. These CPV codes are how London Luton Airport Operations Limited tells search tools what it is buying. Save them as alert terms: buyers often reuse the same codes for the next contract of the same kind.

Checklist before you start writing

• Download every document from Find a Tender: specification, questionnaire, pricing schedule, terms and conditions.
• Note the clarification deadline, which is usually several days before the submission deadline.
• List the mandatory pass/fail items (insurance levels, accreditations, minimum turnover) and confirm you meet each one.
• Find the weighting of each question and spend your time in proportion to it.
• Pick two or three case studies that match the scope, with results you can show.
• Check that your organisation is registered on the Central Digital Platform if the notice was published under the Procurement Act 2023.
• Plan to submit at least a day early: portals can be slow close to the deadline, and late bids are normally excluded.