Funeral Services and Coroners Transportation for the Black Country

Summary from the buyer

Sandwell Metropolitan Borough Council (SMBC), through its Registration Services, acts as the lead authority[MH1.1][MH1.2] for the Black Country Coroners Service. The jurisdiction of the Black Country Coroners Service covers the local authority areas of Sandwell, Dudley, Walsall and Wolverhampton. To support the delivery of statutory responsibilities relating to Public Health Act Funerals, Affordable Funeral Services and Coroners Transportation Services, SMBC is seeking to appoint suitably qualified Contractor(s) to provide Funeral Services and Coroners Transportation Services across the Black Country area. The successful Contractor(s) will be required to provide a responsive service available 24 hours a day, 365 days a year, maintain appropriate staffing, vehicles and storage facilities, and demonstrate the highest standards of care, security, confidentiality and professionalism in the handling and transportation of deceased persons. Tenderers should carefully review the Specification, Contract requirements and all associated procurement documents to ensure they can fully meet the requirements of the Lot(s) for which they intend to submit a tender. Tenderers must be able to demonstrate the necessary experience, resources, facilities, suitably qualified staff and operational capacity to deliver the services throughout the Contract term. This procurement presents an opportunity for suitably experienced organisations to support Sandwell Metropolitan Borough Council and the Black Country Coroners Service in the delivery of essential Funeral Services and Coroners Transportation Services across the Black Country. The successful Contractor(s) will play a key role in ensuring that services are delivered with professionalism, dignity, compassion and respect, whilst supporting the Council's statutory obligations and the Coroner's service requirements. The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the ITT and other related documents. In Order To View and Submit a Tender, you will be required to` Opt-In`. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810. Closing date: Tuesday 10 November 2026 at 15:00hrs.