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The People's Network E-bikes - Customer Subscription, Service, Technology and Fleet Management Platform Provider

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Buyer
South Yorkshire Mayoral Combined Authority
Location
UKE32
Submission deadline
16 November 2026 at 12:00
Estimated value
£300,000
Published
16 October 2026
Procedure
Open procedure
Sector
Digital & web
Category codes
48445000, 72212445, 72220000, 79980000
Official notice ID
097745-2026
Last updated at source
16 October 2026 at 09:55

Summary from the buyer

The opportunity is for a technology and customer service platform supplier to support delivery of SYMCA's new e-bikes project. The Platform Supplier shall provide and operate a digital platform that supports both the operational delivery of the scheme and the achievement of the wider programme objectives, including: - Branded White-Labelled Website - Subscription and Payment Management - Customer Qualification and Checks - Insurance and Theft Management - Asset Tracking and Bike Allocation - Customer Order Ticketing - IoT (Internet of Things) Integration, including GPS Tracking - Data Collection - Customer Service and Customer Relationship Management (CRM) - Legal and Compliance - Management Information, Reporting and Analytics

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