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External Reporting Line

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Buyer
London Fire Commissioner
Location
UKI44
Submission deadline
12 November 2026 at 23:59
Estimated value
£0
Published
15 October 2026
Procedure
Below threshold - open competition
Sector
Other
Category codes
79510000
Official notice ID
097645-2026
Last updated at source
15 October 2026 at 16:33

Summary from the buyer

The London Fire Brigade are seeking an external reporting line, operated by an independent third -party provider, to provide staff with an additional route for reporting concerns relating to misconduct i.e. discrimination, bullying and harassment. The caveat to this is that the Professional Standards Unit (PSU) will continue to respond to complaints of misconduct i.e. discrimination, bullying and harassment, as business as usual – with the external reporting line service, being commissioned to report complaints of misconduct that relate to allegations against staff who work in the PSU; Directors and LFB Senior Leadership team members; where there is a perceived conflict of interest, or where the nature of the allegation is especially sensitive or complex i.e. includes various complainants/respondents/witnesses, and cannot be completed by the PSU on the grounds of capacity.

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